FAQs

A digital international money transfer service within the Texas First Bank app that lets account holders send money abroad directly from their account. 

Those are domestic (U.S.-based) person-to-person payments. Global Money Transfer supports international remittances in local currency through global partner networks.

Any Texas First Bank account holder with an eligible checking account enrolled in online or mobile banking.

Transfers typically arrive within 1–5 business days for card or bank account deposits and within the same day for cash pickup. 

Transfer fees and exchange rates vary by destination and are displayed upfront before placing the transaction.

Yes. Transfer limits may apply based on account type, destination country, and the account holder’s KYC verification status.

Contact the Texas First support team at 888-TFB-PALS (888-832-7257), securely chat with us in your app, or get in touch through our Contact page.

The required information varies by transfer method and destination country. You will need at a minimum account numbers, debit card information, & recipient first/last name.  

Yes. Bank Account transfers can be cancelled in the app within 30 minutes of being submitted. Cash pickup and debit card transfers can only be cancelled by contacting Texas First’s support team at 800-435-1769.

Yes. Once the transfer is submitted a confirmation is displayed to account holders. The transfer will also be saved under the Transfer History section. The feature does not currently support confirmation notifications (i.e., email).