What can I do to stay safe online?
Your computer can be a goldmine of personal information to an identity thief. Here's how you can safeguard your computer and the personal information it stores:
- Update your virus protection software regularly. Computer viruses can have damaging effects, including introducing program code that causes your computer to send out files or other stored information. Look for security repairs and patches you can download from your operating system's website.
- Don't download files from strangers or click on hyperlinks from people you don't know.
- Use a firewall, especially if you have a high-speed or "always on" connection to the internet. The firewall allows you to limit uninvited access to your computer.
- Use a secure browser--software that encrypts or scrambles information you send over the Internet--to guard the safety of your online transactions. When you're submitting information, look for the "lock" icon on the status bar. It's a symbol that your information is secure during transmission.
- Download the latest web browser. With the latest web browsers, you can surf the web with confidence knowing you've got the latest security updates, and enjoy a faster and better experience with the new browser features. The Texas First Bank website and Online Banking portal are supported on: Internet Explorer, Mozilla Firefox, Google Chrome, and Safari
- Try not to store financial information on your laptop unless absolutely necessary. If you do, use a "strong" password; that is, a combination of letters (upper and lower case), numbers, and symbols.
- Avoid using an automatic login feature that saves your user name and password; and always log off when you're finished. If your laptop gets stolen, the thief will have a hard time accessing sensitive information.
- Delete any personal information stored on your computer before you dispose of it. Use a "wipe" utility program, which overwrites the entire hard drive and makes the files unrecoverable.
- Read website privacy policies. They should answer questions about the access to and accuracy, security, and control of personal information the site collects, as well as how sensitive information will be used, and whether it will be provided to third parties.
- A "cookie" is a small file that our website uses to enhance your online banking experience. No personal information or passwords are ever stored in this file. Read our Online Privacy Statement for more information on how we handle and store data.
Protect Your Mobile Devices
Just like your personal computer, your mobile device needs attention to ensure your information is safe and secure. Take the following actions to secure your mobile devices.
Keep your mobile device OS and applications up-to-date. For an iPhone® or iPad®, use iTunes or the settings to check for updates. For an Android® mobile device, check your device settings for OS updates. Your device's application store will generally keep you aware of any required application updates.
If your mobile device supports a password or PIN to restrict access, you should use one. This prevents someone being able to access your device without first getting past your PIN or pass code.
If your mobile device supports it, use encryption to protect sensitive information. Your device may also have a wipe function that can be triggered by password failures or remotely if your device is lost or stolen.
- Malicious Software
You should only install trusted applications.
- Device Modifications
Jail breaking or rooting your mobile device can make it more vulnerable to malicious software and may void your warranty.
If your device is lost or stolen, immediately contact your service provider to stop service and contact Texas First Bank to disable text alerts.
Wireless Networking Security
- At Home
Use WPA2 security to protect your wireless network (and avoid the outdated WEP security option). Hide the SSID or network name of your wireless router; this prevents passersby from seeing your network.
- On the Road
Connect only to networks you trust and avoid wireless network with no security (such as WPA2). Unprotected wireless data can be intercepted and possibly used to steal your online account information