In our constant effort to better serve you, we welcome any thoughts, questions, suggestions, or comments.
Contact Us
Get chat-based support from our chatbot Chuck or chat with a live customer support representative during business hours.
You can reach us using the live chat feature on the bottom left of your screen.
Give our Personal Assistance Live Support
(PALS) line a call at
888-TFB-PALS (888-832-7257).
Meet with a banker, insurance agent, or investment professional near you.
For a lost or stolen Visa debit card:
Call 1-800-500-1044
For a lost or stolen Visa credit card:
Call 1-800-325-3678.
Our Customer Service Team is based in Houston and ready to serve you Monday to Friday 7AM – 6PM and Saturday 9AM – 3PM (closed bank holidays). Give them a call at 888-TFB-PALS (888-832-7257) or select chat with a banker in our Chat portal.
Fill out this secure contact us form, and we will get back to you shortly.
EN 
ES